Andy Hanselman is a recognised expert in improving business competitiveness. He's a sought after speaker on customers, competence and competitive advantage and has developed a reputation for his innovative, inspirational and stimulating approach.

Andy Hanselman is a recognised expert in improving business competitiveness. He's a sought after speaker on customers, competence and competitive advantage and has developed a reputation for his innovative, inspirational and stimulating approach.

As a result Andy is in demand as a speaker at team building events, seminars and conferences up and down the country. Having presented to over twenty thousand business leaders and decision makers he is recognised for his engaging, humorous and down to earth approach.

He writes, consults and speaks about business competitiveness, sales, marketing and customer care issues. He is the author of two books: Thinking in 3D � Creating A Business That's Dramatically And Demonstrably Different, and Revolutionise The Profitability Of Your Business. He is currently writing his third, How To Create 'Devoted' Customers.

As a speaker and trainer Andy thrives on interacting with delegates ensuring that they are challenged, stimulated and motivated. His style is participative, fast paced, humorous and relevant. He believes people learn best by doing and having fun. As a result he offers practical, stimulating fresh ideas, tools and techniques that provide audiences with no-nonsense 'stuff' they can actually use in their businesses immediately.